Teamwork & Collaboration
These competency standards measure how well the employee works with their team to accomplish tasks and achieve goals. This competency focuses on a shared understanding, innovation, and creativity.
Standard 1:
Interfaces and works with internal and external team members to foster optimal team interaction and results.
Instructional Designer
I
Instructional Designer
II
Instructional Designer III
Manager
Identifies and collaborates with SMEs to design and develop course scripts, facilitation guides, and activities
Collaborates with other departments to analyze and assess instructional needs
Integrates several organizational needs to develop appropriate strategies for implementing training and development across a broad range of programs and initiatives
Leads the learning content review process for subject matter experts and instructional designers
Acts as liaison with vendors, customers, departments, committees, and leadership
Standard 2:
Meets team deadlines and responsibilities; keeps stakeholders informed appropriately.
Instructional Designer
I
Instructional Designer
II
Instructional Designer III
Manager
Identifies and designs appropriate instructional solutions (i.e. On-demand, VILT, in-person) for teaching and learning
Coordinates various projects that are related (i.e. courses in a learning path)
Leads large projects by managing cross-unit committees and teams to develop new programs and courses, from initiation to completion, including scope, objectives development, timeline, personnel, resources, quality assurance, integration procedures, documentation, evaluation, reports, and publication
Meets and negotiates with leadership to coordinate projects, analyze and develop solutions to current and future problems
Standard 3:
Listens to and values others’ opinions, promoting a team atmosphere.
Instructional Designer
I
Instructional Designer
II
Instructional Designer III
Manager
Collaborates with team to assess instructional needs, establish timelines for project completion, and identify desired outcomes
Actively participates in team discussions by sharing their opinions, ask questions
Gives full attention in meetings and planning sessions
Provides constructive feedback in a supportive manner, focusing on specific behaviors or ideas and offering concrete suggestions for improvement
Leverages the expertise of team members to overcome challenges, solve problems, and identify creative solutions
Celebrates successes and milestones
Prioritizes trust building by consistently demonstrating integrity, reliability, and transparency
Actively supports personal and team development through mentorship
Assigns projects to designers based on priority, difficulty, and stakeholder expectations
Empowers team members to take on leadership roles
Standard 4:
Leverages expertise to support, assist, and empower the team to accomplish group goals.
Instructional Designer
I
Instructional Designer
II
Instructional Designer III
Manager
Helps organize team resources/documents
Participates in collaborative planning and decision-making processes, contributing their ideas and insights to discussions while learning from more experienced team members
Facilitates communication and resolves minor conflicts
Provides project leadership for multiple projects by establishing goals and strategies and monitoring progress for successful completion
Establishes processes and procedures for data collection, data reduction, and data analysis
Provides advice and guidance in the design of systems, concepts, and solutions, including outcomes assessment
Create a culture of collaboration by encouraging team members to share
Delegate meaningful tasks that allow team members to work to their strengths and develop weaknesses
Facilitate collaboration with other departments
Standard 5:
Contributes to effective team processes and deliverables.
Instructional Designer
I
Instructional Designer
II
Instructional Designer III
Manager
Manages own projects and deadlines
Provides feedback on team processes and deliverables
Uses and improve SOPs and templates
Identifies errors and/or inconsistencies in project deliverable and recommend improvements
Reflects on processes and identify areas for refinement and suggest ways to enhance and improve outcomes
Provides technical guidance to other staff
Interfaces with vendors to evaluate technology-based instructional programs for incorporation into the curriculum
Adjusts processes as needed throughout a project
Actively engages with stakeholders to seek input, address concerns, and ensuring deliverables are meeting expectations
Develops SOPS, templates, and standards for course design and delivery and overall team efficiency
Modifies processes to align with strategic goals and sustainability