Reliability & Accountability
These competency standards measure how well the employee takes responsibility for their actions and their ability to deliver results. This competency focuses on commitment and impact.
Standard 1:
Demonstrates reliability, dependability, and accountability in all aspects of the defined role.
Instructional Designer
I
Instructional Designer
II
Instructional Designer III
Manager
Completes tasks within designated timeframes
Follows instructions and seeks clarification when needed
Proactively communicates challenges or obstacles
Seeks assistance and guidance as needed
Takes initiative to identify and address project needs
Proactively seeks opportunities to contribute to team goals
Solves problems as they arise and follow through to resolution
Consistently delivers high-quality work
Takes on leadership roles and ownership of project outcomes
Reflects on past experiences, identify lessons learned, and implements changes to enhance performance
Consistently delivers results
Analyzes departmental needs, define requirements, and manages budgets for course design
Plans and organizes conference and workshop attendance to ensure team remains relevant and innovative
Standard 2:
Is reliable and trustworthy.
Instructional Designer
I
Instructional Designer
II
Instructional Designer III
Manager
Consistently meets deadlines
Recognizes when assistance is needed and seeks it out from more experienced teammates
Follows procedures and guidelines
Aids colleagues who are struggling
Opens communication, consistent follows through, and demonstrates integrity
Leads by example
Sets high standards and hold themselves accountable
Allocates resources wisely
Provides consistent, clear instructions on tasks, deadlines, and expectations
Conducts regular one-on-one or team meetings to discuss progress, address challenges, and provide updates
Standard 3:
Adapts well to changes in work assignments or goals.
Instructional Designer
I
Instructional Designer
II
Instructional Designer III
Manager
Demonstrates flexibility by being open to adjusting work priorities and schedules
Approaches challenges with a positive attitude and seeks to gain experience and expand skills
Anticipates changes and take preemptive measures to prepare
Effectively navigates workplace changes by developing strategies to overcome
Demonstrates autonomy in exploring alternative approaches to address new requirements or objectives
Demonstrates comfort with ambiguity and uncertainty
Approaches changes with confidence and resilience
Drives change efforts and foster a culture of adaptability and innovation
Strategic adaptation by aligning changes in work assignments or goals with organizational objectives or priorities
Standard 4:
Accepts accountability for outcomes.
Instructional Designer
I
Instructional Designer
II
Instructional Designer III
Manager
Seeks feedback from more experienced colleagues and uses the feedback to improve deliverables
Takes ownership of errors
Learns from mistakes and takes steps to avoid repeating them
Fosters culture of accountability where everyone takes ownership of their contributions
Actively seeks opportunities for continuous improvement
Take steps to ensure deliverables meet or exceed stakeholder expectations
Demonstrates a commitment to excellence by setting high standards and inspiring others to strive for them as well
Reports progress to senior leadership
Standard 5:
Holds the team accountable
Instructional Designer
I
Instructional Designer
II
Instructional Designer III
Manager
Communicates progress and team involvement throughout a project lifecycle
Provides ample notice of and directions for tasks assigned to team
Sets clear expectations regarding goals, deadlines, and individual responsibilities
Monitors progress and task completion, identifying delays and bottlenecks; takes proactive measures to address
Collects data related to accountability measures and performance metrics
Addresses challenges and obstacles that are contributing to missed deadlines
Collaborates with counterparts to ensure course content plausibility and ultimate design
Establishes accountability measures and performance metrics